Privacy Policy

1. Who we are

WEBZAZA is a digital agency based in Dubai, United Arab Emirates. In this policy, “WEBZAZA”, “we”, “us” and “our” mean the operator of this website and the service provider you contact through it.

2. Information we collect

When you submit our contact form, we collect the information you provide: your name, business email address, selected service and message. We also record the referring page when it is available so we can understand which page generated an enquiry. If you contact us by email, telephone or WhatsApp, we may retain the information you choose to share in that communication.

3. How we use information

We use enquiry information to review your request, contact you about the requested service, prepare a suitable response or proposal, maintain business records, protect the website and improve our content and conversion journeys. We do not sell enquiry information.

4. Storage and access

Website enquiries are stored in our application database and are accessible only to authorized WEBZAZA personnel or service providers who need access to operate, secure or maintain the website and respond to enquiries. We retain information only for as long as reasonably necessary for the purpose collected, legitimate business records, dispute handling and legal obligations.

5. Service providers and transfers

Our hosting, infrastructure, email, analytics or security providers may process limited information on our behalf. Where information is processed outside the UAE, we take appropriate steps required by applicable law and contractual arrangements. We do not authorize providers to use your enquiry for their own marketing.

6. Cookies and analytics

This website may use essential browser technologies required for security and operation. If analytics or advertising tools are enabled in a future release, this policy will be updated and any consent controls required for the relevant data collection will be provided.

7. Your requests

You may ask us to access, correct, restrict or delete personal information we hold about you, subject to applicable law and legitimate record-keeping requirements. Email hello@webzaza.com with the request and enough information for us to identify the relevant enquiry.

8. Security and incidents

We use reasonable technical and organizational safeguards appropriate to the information handled. No internet transmission or storage system can be guaranteed completely secure. If we identify a relevant incident, we will take the steps required by applicable law.

9. Children and third-party websites

This website is intended for business users and is not directed to children. Links to WhatsApp, social networks or other websites are governed by those providers’ own terms and privacy policies.

10. Changes and contact

We may update this policy when our services, systems or legal obligations change. The effective date above identifies the current version. For privacy questions, contact hello@webzaza.com or write to WEBZAZA, Dubai, United Arab Emirates.